Policies & Legal
All terms and policies are non-negotiable; to use the website or place orders you must accept them.
ABOUT US
About AURICLE and how we work.
ACCESSIBILITY STATEMENT
Our commitment to accessible, usable experiences across AURICLE websites and checkout.
AUTHORISED RESELLER / MAP POLICY
Conditions for authorised resellers and our Minimum Advertised Price (MAP) standard.
COMPANY INFORMATION / IMPRINT
Legal identity, registered office, and contact details for AURICLE Limited.
COMPLAINTS & NOTICES
How to raise a complaint and how to serve formal legal notices to AURICLE Limited.
COOKIE POLICY
How AURICLE uses cookies and similar technologies.
DESIGNS & COPYRIGHT / IP NOTICE
Intellectual property terms covering AURICLE designs, product images, and brand assets.
MATERIALS & HALLMARKING
Material standards for AURICLE jewellery and how hallmarking is applied in the UK.
MODERN SLAVERY STATEMENT
Our approach to preventing modern slavery and human trafficking in our business and supply chain.
PRICING & EFFICIENCY
How does AURICLE offer such good quality at the price they do?.
PRIVACY POLICY
How AURICLE collects, uses, and protects personal data (UK/EU GDPR).
RETURNS / FAULTY GOODS POLICY (B2B)
Reporting timelines and process for faulty goods. B2B only.
SHIPPING & DELIVERY POLICY
Carriers, delivery terms and international shipping for AURICLE orders.
SUBSCRIPTIONS & RECURRING BILLING
Terms for AURICLE subscription services and recurring monthly charges.
TAX / VAT POLICY
VAT treatment for UK and export orders, duties, invoices and documentation.
TERMS OF SALE
Conditions for wholesale purchases with AURICLE.
TERMS OF SERVICE
Website terms of use for AURICLE.